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Transparency and Readability of Consumer Information (C) Working Group

2025 Membership (PDF)

2025 Charges

  1. The Transparency and Readability of Consumer Information (C) Working Group will:
    1. Facilitate consumers’ capacity to understand the content of insurance policies and assess differences in insurers’ policy forms.
    2. Assist other groups with drafting language included within consumer-facing documents.
    3. Develop voluntary regulatory guidance for disclosures for premium increases related to P/C insurance products.
    4. Update and develop web page and mobile content for A Shopping Tool for Homeowners Insurance and A Shopping Tool for Automobile Insurance, as needed.
    5. Study and evaluate ways to engage department of insurance (DOI) communication with more diverse populations, such as rural communities.
Upcoming Meeting
Transparency and Readability of Consumer Information (C) Working Group

Public Webex Meeting
Tuesday, July 29, 2025
3:00 PM ET, 2:00 PM CT, 1:00 PM MT, 12:00 PM PT
Expected Duration: 1 hour
Webex Link

Continue drafting changes to the NAIC Homeowners’ Shopping Tool.


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Contacts

Media Inquiries
(816) 783-8909
news@naic.org


Anne Obersteadt
Regulatory Research Specialist
(816) 783-8225

Sara Robben
Regulatory Research Specialist
(816) 783-8230

Please see the current Committee List for a complete list of committee members.